Services & fees

Services & Fees

Practical, compassionate, non-medical support designed to help people receive the healthcare they need.

Whether you need a responsible companion and safe ride home following a medical procedure or an attentive second pair of ears during an important healthcare appointment, Adaptation is here to provide dependable, non-medical support and peace of mind.

Our goal is to remove barriers to receiving healthcare by offering caring, reliable assistance tailored to your individual needs.

Medical Procedure Companion & Ride Home

Choose the level of responsible-adult support and safe return-home assistance that fits your outpatient procedure.

Most common

Companion Essential

$165

Pre-procedure confirmation, accompaniment, on-site availability, discharge support, safe return home, and up to 30 minutes of settling-in assistance.

Up to 3 hours total.

Companion Plus

$225

Everything in Companion Essential, plus up to one hour of settling-in assistance and one local pharmacy or essential grocery pickup arranged in advance.

Up to 4 hours total.

Additional Time

$35/hour

For time beyond the selected package.

Next-Day Check-In

$40

Optional non-medical phone or in-person wellness check.

Final pricing may vary based on distance, parking, appointment time, and special facility requirements. Any additional charges will be discussed in advance.

Request a Procedure Companion

Medical Appointment Companion

Because two pairs of ears are better than one.

Medical appointments often involve important discussions, complex treatment options, and decisions that can be difficult to absorb alone. Having a trusted companion present can help ensure that important information is heard, understood, and remembered.

Adaptation’s Medical Appointment Companion provides compassionate, non-medical support by accompanying you during your healthcare visit and helping you make the most of your time with your healthcare provider.

Please note: This service does not include transportation. Your companion meets you at the healthcare facility.

Who is this service for?

Individuals seeking a second opinion
People facing a new diagnosis
Patients preparing for a major procedure
People discussing oncology treatment or other complex care options
Individuals managing a chronic or complex medical condition
Anyone attending an appointment where important medical decisions may be made

Examples of appointments

Second-opinion consultations
Oncology and cancer-treatment discussions
Major procedure consultations
New diagnosis appointments
Specialist consultations
Care-planning meetings
Pre-operative consultations
Complex follow-up appointments

What’s included?

Meeting you at the medical facility
Helping you prepare a list of questions before the visit
Accompanying you throughout the appointment
Listening carefully and taking notes, if requested
Helping ensure your questions are addressed
Assisting you in organizing recommendations and follow-up instructions
Reviewing key information with you after the appointment
Communicating with a designated family member, with your permission

Fee

$50 per hour

Service Area

Medical facilities in Grand Rapids and surrounding West Michigan communities.

Non-medical role: Companions do not provide medical advice or make medical decisions. Their role is to listen attentively, help you stay organized, and support your understanding of the information provided by your healthcare team.

Request an Appointment Companion

Flexible, individualized support

Personalized Support

Every client’s situation is different. During scheduling, we’ll discuss your individual needs and tailor your companion service whenever possible.

Preparing questions before an appointment
Taking notes during your visit, if requested
Helping ensure important questions are addressed
Organizing recommendations and follow-up instructions
Updating a designated family member or caregiver, with permission
Additional waiting time when an appointment or procedure runs longer than expected
Other reasonable, non-medical support arranged in advance

If you need something not listed, please ask. We’ll discuss whether Adaptation can accommodate the request. Adaptation does not provide medical advice, perform medical procedures, or make medical decisions for clients.

Request a Companion

Need a companion for an important medical appointment or a safe ride home after a procedure? We’re here to help.

Contact Adaptation