Frequently Asked Questions

A responsible adult accompanies you, remains available during your procedure, receives permitted discharge information, and drives you home safely in your own vehicle.

Yes, when required. We follow the facility’s stated policy.

Transportation is arranged in advance. When appropriate, the client may drive their own vehicle to the facility and the companion may drive the client home in that vehicle.

Yes, with your permission. We do not interpret instructions or make medical decisions.

As soon as your procedure date is known.

No. We do not provide overnight, nursing, medication, personal care, or lifting services.

Yes. Family members, friends, or caregivers are welcome to arrange a service on behalf of someone who needs assistance.

We’ll work with both the client and the person making the arrangements to ensure everything is clearly coordinated and everyone knows what to expect.

Absolutely. Every client’s situation is unique. When scheduling, we’ll discuss your needs and tailor the companion experience whenever possible.

Personalized support may include:

• Helping prepare questions before a medical appointment
• Taking notes during the appointment, if requested
• Helping ensure important questions are addressed
• Reviewing and organizing follow-up instructions
• Updating a designated family member or caregiver, with permission
• Remaining available when a procedure or appointment takes longer than expected
• Other reasonable, non-medical support arranged in advance

If you need something not listed, please ask. We’ll discuss whether Adaptation can accommodate the request.

Please note: Adaptation provides non-medical companion services. We do not provide medical advice, perform medical procedures, or make medical decisions for clients.